commonly asked questions

Here are a few commonly asked questions regarding our service.  If you don’t see your question here, feel free to contact us using the link below!

1.  When should I register and how?  Do I need to register before I order my invitations?

Register as soon as possible to reserve your RSVP date. To give our customers the best service possible, we have a limit on the number of bookings we accept per month.  Hurry though, we  book a year ahead in some cases……Yes, you need to register either by phone or online before you order your invitations, this will save you money by eliminating the need to purchase response cards. We will also then provide you with your toll-free number and web site address to have printed on your reception cards.

2.  What format should my guest list be in?

Almost any electronic format will do but preferably in Microsoft Excel or Word. We need only the guests’ names and phone numbers. Please include first names also to avoid any confusion if there are multiple last names that are the same.

3.  What if I need to add or delete names from my guest list after I have already submitted it?

Once we receive your guest list, we will upload it to a web page you can access at any time. Nearly everyone has a few last-minute guests they need to add to their list. We make it easy for you to do that! You can also update the guest list if any of your guests respond directly to you.

4.  Can I get an update of those that have responded?

Guest lists are updated at least once a day. Your guest list is always available to you on a password-protected web page.

5.  Should I notify you of any responses that I receive?

Yes, please inform us of any regrets or confirmations. You can either call, email, or update your guest list directly.

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